Privacy Policy

Last updated: October 3, 2026

At Scantra Security, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services, including our Scantra Assistant chatbot.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Request a quote or contact us via forms.
  • Interact with the Scantra Assistant chatbot.
  • Sign up for our newsletter.

This information may include your name, email address, phone number, company name, and job title.

1.2 Chatbot Data

When you use the Scantra Assistant, we collect and store:

  • The content of your chat messages.
  • Session context and intent data to improve your experience.

2. How We Use Your Information

We use the collected information for various purposes:

  • To provide and maintain our services.
  • To respond to your inquiries and quote requests.
  • To improve the Scantra Assistant's accuracy and helpfulness.
  • To send you administrative information and marketing communications (where permitted).

3. Security of Your Data

As a security company, we implement robust technical and organizational measures to protect your personal data. However, please remember that no method of transmission over the Internet is 100% secure.

4. Analytics, Advertising and Your Choices

With your permission where required, we use Google Analytics and Google Ads to measure visits, understand which campaigns lead to enquiries, and improve our advertising. These services may use cookies and advertising identifiers, including a Google click identifier from an ad visit.

When you submit an enquiry after accepting advertising cookies, your normalized email address or phone number may be converted into a one-way SHA-256 hash and shared with Google for conversion measurement and attribution. We do not place these details in page addresses or ordinary analytics event fields.

You can accept or reject optional analytics and advertising cookies with equal ease, and change or withdraw your choice at any time through “Cookie settings” in the footer. A withdrawal applies to future measurement and does not replay previously blocked events.

5. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: info@getscantra.com